Dear Clients,
In these unprecedented times, World of Animals Veterinary Hospitals have tried our best to keep our clients and staff safe while continuing to provide the care our patients need.
Although much of Pennsylvania is scheduled to reach "green phase" in the coming days, at least for the immediate future, World of Animals’ will continue with our current safety precautions and curbside service. We will consult with owners over the telephone and treat patients without the owner entering the building unless it for a pet’s euthanasia.
Green Phase is not the same as Pre-COVID. There is still much uncertainty surrounding the disease and restrictions we must comply with in order to remain open. World of Animals sees hundreds of patients per month, and the risk of exposing our veterinarians, support staff, and clients to possible infection is something we take very seriously.
Our current concierge service, lets us maximize the number of patients we are able to treat; this is very important since we were not permitted to perform adult wellness for several months. We are now doing our best to accommodate 3 months of overdue patients in a short time span.
If we were to bring owners inside at this time it would reduce our appointment availability as technician time would be spent sanitizing and mopping each exam room in between every client.
We understand the importance of the bond between people and their pets, and we know how much you wish to play an active role in your pet's care. We will welcome you back as soon as we are confident it is safe to do so and does not jeopardize your health or the health of our Team. If you have concerns about your pet's care, we welcome you to contact us. We will continue to do our best to help your pet live their best life and to provide the care and attention your pets need and deserve while practicing safe distancing.
Thank you for understanding!
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